Fitness app

2023

Pulse

Doubled paid conversions for a workout app by rebuilding the paywall and the App Store page.

+91%

paid conversions

+44%

App Store conversion

-31%

refund requests

The challenge

The challenge

Pulse had strong downloads and weak upgrades. Most users met the paywall before they had finished one workout.

Pulse had strong downloads and weak upgrades. Most users met the paywall before they had finished one workout.

What we did

What we did

We moved the paywall to after the first completed workout, tested five pricing layouts and rewrote the App Store screenshots around results instead of features.

We moved the paywall to after the first completed workout, tested five pricing layouts and rewrote the App Store screenshots around results instead of features.

The result

The result

Paid conversions nearly doubled and refund requests fell.

Paid conversions nearly doubled and refund requests fell.

Every test came with a clear reason and a clear result.

Lena Vogt, Product Lead, Pulse

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